Internet users across the northeast U.S. reported widespread outages Tuesday. In an emailed statement 90 minutes after the outage was first reported, Verizon said it was working on the problem hurting Fios service “throughout the Northeast corridor” and that some service had already been restored.
The telecom giant had reported a cut fiber in Brooklyn via Twitter, although it’s not clear if that issue was responsible for the outage. Verizon didn’t give any estimate in its email about when the problem would be fixed and didn’t reply to questions about what caused the problem.
Comcast, another major internet service provider, said it had not observed problems with its network Tuesday.
People posting on Twitter reported having issues connecting with various online services in a geographic area stretching from Washington to Boston. That densely populated region includes key U.S. government services as well as major financial companies such as Fidelity Investments.
It remains unclear what actually caused the outage and reports from cloud companies suggest repairs could take some time.